Privacy Policy

Our Commitment to Privacy

At PDFShortcut, your privacy is paramount. We built our service with privacy-first principles: we collect minimal data, process your files securely, and automatically delete everything after 24 hours. We never sell your data, never use it to train AI models, and never share it with third parties.

1. Information We Collect

1.1 Files You Upload

When you use PDFShortcut, you upload files (PDFs, images) for processing. These files are:

• Stored temporarily on our secure servers
• Processed by our AI systems to provide the requested service
• Automatically deleted after 24 hours
• Never used for any purpose other than providing you with results
• Never shared with third parties

1.2 Automatically Collected Information

Like most websites, we automatically collect minimal technical information:

• Device Information: Browser type, operating system, device type
• Usage Information: Pages visited, features used, time spent
• Log Data: IP address, timestamps, error logs
• Cookies: See our Cookie Policy for details

This data helps us improve service reliability, fix bugs, and understand which features are most useful.

1.3 Information You Provide

We only collect information you voluntarily provide when:

• Contacting support (email address, message content)
• Reporting bugs or suggesting features
• Participating in surveys (if offered)

2. How We Use Your Information

We use collected information only for:

• Providing Services: Processing your files and delivering results
• Service Improvement: Fixing bugs, optimizing performance, adding features
• Security: Preventing fraud, abuse, and unauthorized access
• Support: Responding to your inquiries and requests
• Analytics: Understanding aggregate usage patterns (not individual tracking)

3. Data Storage and Security

3.1 Where We Store Data

Your files are processed on secure cloud servers. We use industry-standard cloud providers with robust security measures, data encryption, and compliance certifications.

3.2 Security Measures

• Encryption: Data encrypted in transit (HTTPS/TLS) and at rest
• Access Controls: Strict access limitations to production systems
• Automatic Deletion: Files deleted after 24 hours, no exceptions
• Monitoring: 24/7 security monitoring and threat detection
• Regular Audits: Security reviews and updates

3.3 Data Retention

Uploaded Files: Deleted after 24 hours
Generated Content: Deleted after 24 hours
Log Data: Retained for 30 days for debugging and security
Support Emails: Retained as long as necessary to resolve your inquiry

4. Third-Party Services

We use minimal third-party services to operate PDFShortcut:

• Cloud Hosting: For secure file processing and storage
• Analytics: Aggregate usage statistics (no personal tracking)
• Email Service: For support communications only

All third-party services are carefully vetted for privacy compliance. We never share your files or personal information with third parties for marketing or other purposes.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request information about data we hold about you
• Deletion: Request deletion of your data (though files auto-delete after 24 hours)
• Correction: Request correction of inaccurate data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain data processing activities
• Opt-out: Opt out of non-essential cookies and analytics

To exercise these rights, contact us at privacy@pdfshortcut.com

6. Children's Privacy

PDFShortcut is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at privacy@pdfshortcut.com.

7. International Users

PDFShortcut is operated globally. If you access our service from outside the country where our servers are located, your data may be transferred internationally. By using PDFShortcut, you consent to this transfer. We ensure all data transfers comply with applicable privacy laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be announced with an updated "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices: